Privacy Policy

1. Introduction

CaribMedical, (“us,” “we,” or “CaribMedical ”) is committed to respecting the privacy rights of our customers, visitors, and other users of CaribMedical .com (the “Site”) and related websites, applications, services and mobile applications provided by CaribMedical  and on/in which this Privacy Policy is posted or referenced (collectively, the “Services”). We created this Privacy Policy (“Privacy Policy”) to give you confidence as you use the Services and to demonstrate our commitment to the protection of privacy. This Privacy Policy is only applicable to the Services. This Privacy Policy does not apply to any other website or digital service that you may be able to access through the Services or any website or digital services of CaribMedical’s business partners, each of which may have data collection, storage and use practices and policies that may materially differ from this Privacy Policy. Your use of the Services is governed by this Privacy Policy and the Agreement (as the term “Agreement” is defined in our Terms of Use). Any capitalized term used but not defined in this Privacy Policy shall have the meaning in the Agreement.

BY USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CANNOT USE THE SERVICES. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.

2. Information We Collect

a.). Personal Information

 Personal Information Generally

Some of the Services require us to know more about you so that we can best meet your needs. When you access these Services, we may ask you to voluntarily provide us with certain information that personally identifies (or could be used to personally identify) you (“Personal Information”). Personal Information includes (but is not limited to) the following categories of information: (1) contact data (such as your e-mail address and phone number); (2) demographic data (such as your gender, your date of birth and your zip code); and (3) other information that you voluntarily choose to provide to us, including without limitation SSN, unique identifiers such as passwords, and Personal Information in emails or letters that you send to us. You may still access and use some of the Services if you choose not to provide us with any Personal Information, but the features of the Services that require your Personal Information will not be accessible to you.

b.). Billing, Collection and Payment Information

When you make a payment through our Services, your payment card information is processed by our payment processing partner, who collects your voluntarily provided payment card information necessary to process your payment. The use and storage of information collected is governed by our partner’s applicable terms of service and privacy policy. The information we store includes your payment card type and the last four digits of the payment card. We may provide to you the option to remove your stored payment card information through your account settings page.

c.). Traffic Data

We also may automatically collect certain data when you use the Services, such as (1) IP address; (2) domain server; (3) type of device(s) used to access the Services; (4) web browser(s) used to access the Services; (5) referring webpage or other sources through which you accessed the Services; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the Services (collectively “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information.

We may also collect additional information, which may be Personal Information, as otherwise described to you pursuant to your consent.

3. How We Collect Information

We collect information (including Personal Information and Traffic Data) when you use and interact with the Services, and in some cases from third-party sources. Such information includes:

When you use the Services’ interactive tools and services, such as searching for Healthcare Providers and searching for available appointments with Healthcare Providers;

When you voluntarily provide information in free-form text boxes through the Services and through responses to surveys, questionnaires and the like;

If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you with the relevant Services, such as information that lets CaribMedical know when you are logged on and available to receive an update or alert notices;

If you download our mobile application, we may receive information about your location and mobile device;

Through cookies, web beacons, website analytics services and other tracking technology (collectively, “Tracking Tools”), as described below; and

When you send us an email or otherwise contact us.

4. Use of Information

We use your information, including Personal Information, to provide the Services to you and to help improve them, including to:

• provide you with the products, services and information you request and respond to correspondence that we receive from you;

• provide, maintain, administer or expand the Services, perform business analyses, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer
• notify you about certain resources or Healthcare Providers we think you may be interested in learning more about;

• send you information about CaribMedical or our products or Services;

• contact you when necessary or requested, including to remind you of an upcoming appointment;

• customize and tailor your experience of the Services, which may include sending customized messages or showing you Sponsored Results that may be of interest to you based on information collected in accordance with this Privacy Policy

• send emails and other communications that display content that we think will interest you and according to your preferences;

• combine information received from third parties with the information that we have from or about you and use the combined information for any of the purposes described in this Privacy Policy;

• use statistical information that we collect in any way permitted by law, including from third parties in connection with their commercial and marketing efforts;

• and prevent, detect and investigate security breaches and potentially illegal or prohibited activities.
  
  
  

5. Disclosure of Information

We may disclose certain information that we collect from you:

We may share your Personal Information with Healthcare Providers with which you choose to schedule through the Services. For example, if you complete an Appointment Form using the Services, we will share information inputted in that Form with your Healthcare Providers.

We do not sell email addresses to third parties.

6. Public Information

Any information that you may reveal in a review posting or online discussion or forum is intentionally open to the public and is not in any way private. We recommend that you carefully consider whether to disclose any Personal Information in any public posting, testimonial or forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

7. Storage and Security of Information

The security of your Personal Information is important to us. We endeavor to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and in storage.

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted or required by law.

8. Controlling Your Personal Information

If you are a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. If you wish to close your account, please email us at admin@caribmedical.com. CaribMedical will delete your account and the related information at your request as soon as reasonably possible. Please note, however, that CaribMedical reserves the right to retain information from closed accounts, including to comply with the law, prevent fraud, resolve disputes, enforce the Agreement and take other actions permitted by law.

You must promptly notify us if any of your account data is lost, stolen or used without permission.

9. Information Provided by or on Behalf of Children

The Services are not intended for use by children and children are prohibited from using the Services. CaribMedical does not knowingly collect any information from children, nor are the Services directed to children

By accessing, using and/or submitting information to or through the Services, you represent that you are not younger than age 13. If we learn that we have received any information directly from a child under age 13 without his/her parent’s written consent, we will use that information only to respond directly to that child (or his/her parent or legal guardian) to inform the child that he/she cannot use the Services and subsequently, we will delete that information

If you are between age thirteen (13) and the age of majority in your place of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with the Agreement, use the Services on behalf of such minor child. Any information that you provide us while using the Services on behalf of your minor child will be treated as Personal Information as otherwise provided herein.

10. Links to Other Websites

The Services contain links to third party websites with which CaribMedical has no affiliation. A link to a non-CaribMedical website does not mean that we endorse that website, the quality or accuracy of information presented on the non-CaribMedical website or the persons or entities associated with the non-CaribMedical website. If you decide to visit a third party website, you are subject to the privacy policy of the third party website as applicable and we are not responsible for the policies and practices of the third party website. We encourage you to ask questions before you disclose your information to others.

11. Updates and Changes to Privacy Policy

We will notify you of any material change by posting a notice on this webpage. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. The amended Privacy Policy supersedes all previous versions.

IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.

12. Contacts

If you have any comments, concerns or questions about this Privacy Policy, please contact us at health@caribmedical.com or Phone: 1 (246) 832-3394