2. Information We Collect
a.). Personal Information
Personal Information Generally
Some of the Services require us to know more about you so that we can best meet your needs. When you access these Services, we may ask you to voluntarily provide us with certain information that personally identifies (or could be used to personally identify) you (“Personal Information”). Personal Information includes (but is not limited to) the following categories of information: (1) contact data (such as your e-mail address and phone number); (2) demographic data (such as your gender, your date of birth and your zip code); and (3) other information that you voluntarily choose to provide to us, including without limitation SSN, unique identifiers such as passwords, and Personal Information in emails or letters that you send to us. You may still access and use some of the Services if you choose not to provide us with any Personal Information, but the features of the Services that require your Personal Information will not be accessible to you.
b.). Billing, Collection and Payment Information
c.). Traffic Data
We also may automatically collect certain data when you use the Services, such as (1) IP address; (2) domain server; (3) type of device(s) used to access the Services; (4) web browser(s) used to access the Services; (5) referring webpage or other sources through which you accessed the Services; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the Services (collectively “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information.
We may also collect additional information, which may be Personal Information, as otherwise described to you pursuant to your consent.
3. How We Collect Information
We collect information (including Personal Information and Traffic Data) when you use and interact with the Services, and in some cases from third-party sources. Such information includes:
When you use the Services’ interactive tools and services, such as searching for Healthcare Providers and searching for available appointments with Healthcare Providers;
When you voluntarily provide information in free-form text boxes through the Services and through responses to surveys, questionnaires and the like;
If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you with the relevant Services, such as information that lets CaribMedical know when you are logged on and available to receive an update or alert notices;
If you download our mobile application, we may receive information about your location and mobile device;
Through cookies, web beacons, website analytics services and other tracking technology (collectively, “Tracking Tools”), as described below; and
When you send us an email or otherwise contact us.
4. Use of Information
We use your information, including Personal Information, to provide the Services to you and to help improve them, including to:
- provide you with the products, services and information you request and respond to correspondence that we receive from you;
- provide, maintain, administer or expand the Services, perform business analyses, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer
- notify you about certain resources or Healthcare Providers we think you may be interested in learning more about;
- send you information about CaribMedical or our products or Services;
- contact you when necessary or requested, including to remind you of an upcoming appointment;
- send emails and other communications that display content that we think will interest you and according to your preferences;
- use statistical information that we collect in any way permitted by law, including from third parties in connection with their commercial and marketing efforts;
- and prevent, detect and investigate security breaches and potentially illegal or prohibited activities.
5. Disclosure of Information
We may disclose certain information that we collect from you:
We may share your Personal Information with Healthcare Providers with which you choose to schedule through the Services. For example, if you complete an Appointment Form using the Services, we will share information inputted in that Form with your Healthcare Providers.
We do not sell email addresses to third parties.
6. Public Information
Any information that you may reveal in a review posting or online discussion or forum is intentionally open to the public and is not in any way private. We recommend that you carefully consider whether to disclose any Personal Information in any public posting, testimonial or forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
7. Storage and Security of Information
The security of your Personal Information is important to us. We endeavor to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and in storage.
8. Controlling Your Personal Information
If you are a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. If you wish to close your account, please email us at firstname.lastname@example.org. CaribMedical will delete your account and the related information at your request as soon as reasonably possible. Please note, however, that CaribMedical reserves the right to retain information from closed accounts, including to comply with the law, prevent fraud, resolve disputes, enforce the Agreement and take other actions permitted by law.
You must promptly notify us if any of your account data is lost, stolen or used without permission.
9. Information Provided by or on Behalf of Children
The Services are not intended for use by children and children are prohibited from using the Services. CaribMedical does not knowingly collect any information from children, nor are the Services directed to children
By accessing, using and/or submitting information to or through the Services, you represent that you are not younger than age 13. If we learn that we have received any information directly from a child under age 13 without his/her parent’s written consent, we will use that information only to respond directly to that child (or his/her parent or legal guardian) to inform the child that he/she cannot use the Services and subsequently, we will delete that information
If you are between age thirteen (13) and the age of majority in your place of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with the Agreement, use the Services on behalf of such minor child. Any information that you provide us while using the Services on behalf of your minor child will be treated as Personal Information as otherwise provided herein.
10. Links to Other Websites